Hajdin KASTRIOTI

Address:                Anton Harapi nr.58 10000 Prishtinë, Kosovë
Phone:                   +383 44 115 591
Email:                     hajdinkastrioti@gmail.com
Email work:           alpineclubprishtina@gmail.com
Current job:          Bike and Hiking Tour Guide at Klubi Alpin Prishtina

Objective

To provide the most worthwhile and enriching tour experience for local and foreign tourists alike and to make a significant contribution to tourism industry.

Skills

  1. Adventure-seeker with outstanding navigational skills
  2. Conversational knowledge of German, English and Sabina-Croatian
  3. Vast knowledge of world geography and a certain area’s off the beaten tracks
  4. Outgoing and friendly personality
  5. Excellent leadership and problem-solving abilities
  6. Training in emergency response
  7. Adept with GPS navigation system
  8. Goal-driven and dedicated
  9. Ability to organize tasks effectively
  10. A deep passion for nature and environmental causes
  11. Open-mindedness to others’ opinions and ideas

Experience

Tour Guide, 2015-present
Bike and Hiking Tour Guide Klubi Alpin Prishtina

Duties and Responsibilities

  • Takes charge of meeting clients at the airport, train station, or bus terminal
  • Ensures that tourists and travelers are comfortably settled in their hotels or resorts.
  • Explains the itinerary and schedule of the travel
  • Provides significant information about each destination or attraction visited with emphasis on its cultural and historical meaning
  • Manages meals and transportation related to the tour
  • Handles emergency situations; manage sudden changes or modifications to the tour
  • Responsible for the enjoyment of clients; ensure that they have a stimulating experience of local offerings
  • Generates reports for the travel agency
  • Discusses other tour packages and interesting activities with tourists and try to sign them into these
  • Provides recommendations on tour plans and packages to the agency’s planning team
  • Participates in regular enrichment activities and personality development sessions as set by the team
  • Performs other tasks assigned by the agency
  • Assisted travel agents in their tasks including but not limited to touring and budget preparations
  • Provided information on tourist attractions and historical sites
  • Provided guidance to students undertaking their education trips
  • Helped prepare travel itinerary to travelers
  • Scheduled bookings and made follow-up calls
  • Prepared reports on the tour to the supervising travel agent
  • Compiled various reports and documents
  • Monitored weather conditions and provide such information to other team members
  • Researched for affordable rates on the web and provide a listing of these to the tour operator
  • Provided inputs in enhancing the website
  • Did other errands and tasks assigned by the agency

Courses

  1. Bike and Hiking Guide Training
  2. Basic First Aid Administration
  3. Speech Enhancement
  4. Health and Safely for Working safely – IOSH
  5. Health and Safely for Supervisors – IOSH
  6. Health and Safety for Managers Safely – IOSH

Personal information

  • Civil Status:        Married
  • Date of Birth:     January 24, 1971
  • Hobbies:            Mountain & Road  Biking, Hiking, Climbing, Trekking, Fitness, Alternative & Rock Music, Traveling
  • Language:         Albanian, German, English and Sabina-Croatian

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