Address:                Anton Harapi nr.58 10000 Prishtinë, Kosovë
Phone:                   +383 44 115 591
Email:                     hajdinkastrioti@gmail.com
Email work:           alpineclubprishtina@gmail.com
Current job:          Bike and Hiking Tour Guide at Klubi Alpin Prishtina


To provide the most worthwhile and enriching tour experience for local and foreign tourists alike and to make a significant contribution to tourism industry.


  1. Adventure-seeker with outstanding navigational skills
  2. Conversational knowledge of German, English and Sabina-Croatian
  3. Vast knowledge of world geography and a certain area’s off the beaten tracks
  4. Outgoing and friendly personality
  5. Excellent leadership and problem-solving abilities
  6. Training in emergency response
  7. Adept with GPS navigation system
  8. Goal-driven and dedicated
  9. Ability to organize tasks effectively
  10. A deep passion for nature and environmental causes
  11. Open-mindedness to others’ opinions and ideas


Tour Guide, 2015-present
Bike and Hiking Tour Guide Klubi Alpin Prishtina

Duties and Responsibilities

  • Takes charge of meeting clients at the airport, train station, or bus terminal
  • Ensures that tourists and travelers are comfortably settled in their hotels or resorts.
  • Explains the itinerary and schedule of the travel
  • Provides significant information about each destination or attraction visited with emphasis on its cultural and historical meaning
  • Manages meals and transportation related to the tour
  • Handles emergency situations; manage sudden changes or modifications to the tour
  • Responsible for the enjoyment of clients; ensure that they have a stimulating experience of local offerings
  • Generates reports for the travel agency
  • Discusses other tour packages and interesting activities with tourists and try to sign them into these
  • Provides recommendations on tour plans and packages to the agency’s planning team
  • Participates in regular enrichment activities and personality development sessions as set by the team
  • Performs other tasks assigned by the agency
  • Assisted travel agents in their tasks including but not limited to touring and budget preparations
  • Provided information on tourist attractions and historical sites
  • Provided guidance to students undertaking their education trips
  • Helped prepare travel itinerary to travelers
  • Scheduled bookings and made follow-up calls
  • Prepared reports on the tour to the supervising travel agent
  • Compiled various reports and documents
  • Monitored weather conditions and provide such information to other team members
  • Researched for affordable rates on the web and provide a listing of these to the tour operator
  • Provided inputs in enhancing the website
  • Did other errands and tasks assigned by the agency


  1. Bike and Hiking Guide Training
  2. Basic First Aid Administration
  3. Speech Enhancement
  4. Health and Safely for Working safely – IOSH
  5. Health and Safely for Supervisors – IOSH
  6. Health and Safety for Managers Safely – IOSH

Personal information

  • Civil Status:        Married
  • Date of Birth:     January 24, 1971
  • Hobbies:            Mountain & Road  Biking, Hiking, Climbing, Trekking, Fitness, Alternative & Rock Music, Traveling
  • Language:         Albanian, German, English and Sabina-Croatian